This is the service for when something has to go and lifting it is not realistic. A sofa bed down a hallway, a fridge that has been in the garage since the last tenant, a mattress nobody can face carrying to the kerb, or a house that has to be empty before the agent’s inspection on Monday.
What goes
- Couches and lounge suites — including the sofa beds that weigh three times what they look like.
- Mattresses and bed bases — taken as a matter of course, which not every operator does.
- Whitegoods and appliances — fridges, washers, dryers, dishwashers, dead chest freezers.
- Wardrobes, tables, desks and bookcases — flat-packed furniture that will not survive being moved again.
- Whole garages and sheds — where the furniture is the smaller half of the problem.
- Office furniture — desks, chairs, filing cabinets, partitions.
Inside pickups are the point
Plenty of removal services quote on the assumption that everything is already at the kerb. If you could get it to the kerb, you would probably have used your council collection.
So: upstairs, down a hallway, out of a garage packed to the roof, around a corner that the item did not come in through — that is a normal booking. What helps is knowing about it beforehand, so the right number of people arrive. Stairs, a narrow doorway or a genuinely enormous item are all fine when they are expected and awkward when they are a surprise at 8am.
Worth measuring first
If an item came in before a renovation, it may not come out the same way. The two numbers to check are the narrowest doorway on the path out and the diagonal of the item itself. It takes two minutes and occasionally saves a very unwelcome conversation about a door frame.
Try the free options first
We would rather tell you this than have you overpay for something a council voucher covers.
Council hard waste is free and worth using if it fits your timing. Hume City Council, which covers Meadow Heights, Roxburgh Park, Craigieburn, Broadmeadows and Greenvale, gives each residential property five waste vouchers a year between 1 July and 30 June, and runs Hume Clean Day drop-offs at its Campbellfield and Sunbury resource recovery centres. Entitlements differ by council, so check yours — Merri-bek, Hume, Whittlesea and Moonee Valley all run different schemes.
Charity pickup is the best outcome for a genuinely good item. The standard is stricter than people expect, because charities pay to dispose of what they cannot sell — a clean, structurally sound couch has a real chance, a stained or sagging one does not, and mattresses are almost universally declined. Ring first.
Paid removal is for when neither of those fits: you are moving on Saturday, the item cannot be lifted by two people, it is not resaleable, or there is far more than a voucher covers.
Do not leave it on the nature strip
An unbooked pile on the kerb is illegal dumping, not an early hard waste collection. Councils across Melbourne’s north actively chase it and the fines are substantially more than a removal costs. Book the collection or arrange a pickup.
End of lease, sales and estates
A full property clear-out is normally a single day. It is a regular job for agents and property managers around Broadmeadows, Roxburgh Park and Craigieburn, and for families dealing with a deceased estate, where the work is difficult for reasons that have nothing to do with the furniture.
Two things that usually matter more than the price: we work to a date, and photos of the empty property come through when it is finished — which is generally what an agent actually needs to close the file.
What we cannot take
Asbestos, paint, solvents, fuel, gas bottles, car batteries and tyres. Everything else in a normal house is fine. If the garage clear-out turns up half a tonne of broken concrete and old timber as well, that is a rubbish removal job and it can go on the same visit.